Part-Time Studio Sales & Guest Experience Pro

Chapter Aesthetic Studio; Town of Orchard Park (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Employee discounts

Training and development

Room to grow

Job summary

Chapter Aesthetic Studio in Orchard Park, NY seeks a warm, driven Studio Sales & Guest Experience Specialist to be the heart of our guest experience. You’ll be the first smile guests see and help them find the right path to looking and feeling their best.

This role blends hospitality, consultative sales, and studio operations to build real relationships, deliver a premium experience, and help guests start and stay on personalized treatment plans, all while driving growth for the studio.

Qualifications

• 1–3+ years in sales, hospitality, retail, aesthetics, fitness, or a guest-facing setting.
• Strong relationship-building and consultative sales skills.
• A friendly, outgoing personality with excellent communication skills.

Responsibilities

• Welcome every guest with warmth, professionalism, and genuine enthusiasm.
• Lead consultations to understand guest goals and support personalized treatment recommendations.
• Educate guests on services, memberships, packages, retail products, and financing options.
• Drive studio performance through membership and package sales, rebooking, and guest retention.
• Follow up through calls, texts, and emails to build loyalty and turn interest into appointments.
• Run the front desk: scheduling, check-in/check-out, phones, and payment processing.
• Partner with clinical providers and studio leadership to keep the guest experience seamless.
• Keep accurate guest records in our scheduling and CRM systems.
• Support studio events, promotions, and local marketing efforts.
• Help keep the studio clean, organized, and guest-ready.

Skills

Sales

Hospitality

Retail

Aesthetics

Fitness

Guest-facing setting

Education

High school diploma

Tools

Scheduling systems

CRM platforms

POS software

Job description

Chapter Aesthetic Studio in Orchard Park, NY seeks a warm, driven Studio Sales & Guest Experience Specialist to be the heart of our guest experience. You’ll be the first smile guests see and help them find the right path to looking and feeling their best.

This role blends hospitality, consultative sales, and studio operations to build real relationships, deliver a premium experience, and help guests start and stay on personalized treatment plans, all while driving growth for the studio.