Studio Guest Experience & Sales Specialist

Aspen Dental; New York (NY); Presencial; USD 20 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discounts on services and ret

Training and development

Room to grow with leadership

Resumo da oferta

Chapter Aesthetic Studio in Fayetteville, NY is seeking a warm, driven Studio Sales & Guest Experience Specialist to be the heart of the guest experience. You will blend hospitality, consultative sales, and studio operations to build relationships and deliver personalized treatment plans, while guiding guests toward memberships, packages, and retail products.

You’ll lead front-desk operations, welcome guests, schedule appointments, and follow up to convert interest into bookings, all within a

Qualificações

• 1-3+ years in sales, hospitality, retail or guest-facing settings.

Responsabilidades

• Welcome every guest with warmth, professionalism, and genuine enthusiasm.
• Lead consultations to understand guest goals and support personalized treatment recommendations.
• Educate guests on services, memberships, packages, retail products, and financing options.
• Drive studio performance through membership and package sales, rebooking, and guest retention.
• Follow up through calls, texts, and emails to build loyalty and turn interest into appointments.
• Run the front desk: scheduling, check-in/check-out, phones, and payment processing.
• Partner with clinical providers and studio leadership to keep the guest experience seamless.
• Keep accurate guest records in scheduling and CRM systems.
• Support studio events, promotions, and local marketing efforts.
• Help keep the studio clean, organized, and guest-ready.

Conhecimentos

Sales experience

Hospitality

Customer service

Formação académica

High school diploma

Ferramentas

CRM

POS software

Scheduling systems

Descrição da oferta de emprego

Chapter Aesthetic Studio in Fayetteville, NY is seeking a warm, driven Studio Sales & Guest Experience Specialist to be the heart of the guest experience. You will blend hospitality, consultative sales, and studio operations to build relationships and deliver personalized treatment plans, while guiding guests toward memberships, packages, and retail products.

You’ll lead front-desk operations, welcome guests, schedule appointments, and follow up to convert interest into bookings, all within a