Studio Experience Lead & Membership Growth

Momentic; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive Compensation and Bonus EL

Flexible Work Schedule

Free Drop-In Sessions

Career Growth Opportunities

Comprehensive Benefits Plan (Medical, 

Supportive Leadership Team

Job summary

Momentic Studios Inc. in Los Angeles is seeking an Assistant Studio Experience Manager to lead a team and deliver an exceptional guest and member experience while driving membership growth, retention, and revenue. This role supports the Studio Manager in daily operations, training, and sales performance.

You will coach staff, maintain a clean, safe studio, and implement strategies that boost engagement and profitability through effective leadership and KPI monitoring.

Qualifications

• High school diploma or GED required.
• Degree in a related field preferred.
• Current AED/First Aid/CPR certification.
• 1+ years in a supervisory role.
• 2+ years in sales or customer service with relationship-based selling.

Responsibilities

• Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals.
• Tours potential members through the studio and describes facilities, services and amenities tied to the intro’s goals.
• Communicates membership options clearly and concisely.
• Enrolls guests using company sales techniques and protocol.
• Schedules appointments and follows up on leads and opportunities.
• Promotes marketing campaigns and special offers to leads and existing members.
• Monitors membership data and KPIs to inform decisions.

Skills

Leadership

Business acumen

Relationship building

Integrity

Performance-driven

Adaptability

Authentic communication

Education

High school diploma or GED

Degree in related field preferred

AED/First Aid/CPR certification

1+ years supervisory experience

2+ years sales/customer service

Job description

Momentic Studios Inc. in Los Angeles is seeking an Assistant Studio Experience Manager to lead a team and deliver an exceptional guest and member experience while driving membership growth, retention, and revenue. This role supports the Studio Manager in daily operations, training, and sales performance.

You will coach staff, maintain a clean, safe studio, and implement strategies that boost engagement and profitability through effective leadership and KPI monitoring.