Assistant Studio Manager: Lead Sales & Studio Ops

West Coast Fitness LLC; El Segundo (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly wage

Performance bonuses

Medical, Dental, and Vision (based on/

401k (based on full-time hours)

Access to all Orangetheory classes at

Discounts on OTF retail and technology

Opportunities for career growth

AED/CPR certifications

NASM/AFAA certifications discounts

Job summary

West Coast Fitness is seeking an Assistant Studio Manager for the El Segundo area to help lead and develop the Studio Manager’s team while ensuring smooth studio operations and exceptional member service.

The role emphasizes leadership in a fast-paced fitness studio environment, with a focus on sales, scheduling, and guest experiences, including a hands-on approach to daily duties and in-studio events.

Qualifications

• Leadership experience in the workplace
• High-level customer service skills
• Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
• Excellent verbal and written communication skills
• Ability to multi-task and excel in a fast-paced environment
• Functional computer skills required Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
• Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
• Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
• High school diploma
• Health and fitness-minded people, highly preferred

Responsibilities

• Assist the Studio Manager in all areas of the business
• Lead and develop Sales Associate team daily
• Own responsibility for all studio operational tasks, including lead and inventory management
• Maintain accurate records using established OTF sales systems
• Perform telephone inquiries, follow-up calls, and customer care calls
• Host OTF studio tours with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
• Participate in 1-2 OTF scheduled workouts per week
• Maintain an organized and clean work environment
• Respond immediately to member requests, inquiries, and concerns
• Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
• Attend and participate in all relevant OTF training programs, events, and meetings

Skills

Leadership

Customer service

Sales

Communication

Multi-tasking

Microsoft Office

Flexibility

Orange Team

High school diploma

Health & fitness minded

Education

High school diploma

Tools

Microsoft Office (Word, Excel)

Job description

West Coast Fitness is seeking an Assistant Studio Manager for the El Segundo area to help lead and develop the Studio Manager’s team while ensuring smooth studio operations and exceptional member service.

The role emphasizes leadership in a fast-paced fitness studio environment, with a focus on sales, scheduling, and guest experiences, including a hands-on approach to daily duties and in-studio events.