Music School Operations & Enrollment Coordinator

School of Rock; Dallas (TX); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Opportunity for advancement

Training & development

Wellness resources

Zusammenfassung

School of Rock North Dallas is seeking a Studio Coordinator to support daily operations, greet families, manage attendance, and keep a clean, professional school environment.

The role requires strong front desk and customer service experience, comfort with scheduling software and CRM, and a passion for music education. You will lead tours, enroll new students, assist with marketing, and support the General Manager on special projects.

Qualifikationen

• 2+ years working Front Desk, Reception, and/or Customer Service role.
• Excellent customer service and relationship skills – welcoming, outgoing demeanor essential
• Experience and interest in working with children
• Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving
• Ability to be adaptable and flexible under pressure
• Excellent communication skills, both verbal and written
• Good team player who collaborates
• Brings a positive energy and personality to the workplace every day
• Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity
• Knowledge of music and/or the music industry is preferred

Aufgaben

• Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment
• Handle complex scheduling, and manage phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, Canva or other design tools
• Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns
• Ensure a safe experience for students by overseeing adherence to the School of RockSOR Code of Conduct and safety policies
• Understand and pitch the music program to prospective families, lead school tours, and enroll new students to support school growth
• Assist in the marketing of School of Rock by promoting our events and maintaining our active social media presence, including contributing to content creation
• Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as required

Kenntnisse

Front Desk

Reception

Customer Service

Working with children

Multitasking

Adaptable under pressure

Communication skills

Team player

Professionalism

Music industry knowledge

Tools

Scheduling software

Google Workspace

CRM

Canva

Jobbeschreibung

School of Rock North Dallas is seeking a Studio Coordinator to support daily operations, greet families, manage attendance, and keep a clean, professional school environment.

The role requires strong front desk and customer service experience, comfort with scheduling software and CRM, and a passion for music education. You will lead tours, enroll new students, assist with marketing, and support the General Manager on special projects.