Studio Client Experience & Operations Lead

Barry's; New York (NY); On-site; USD 27,000 - 28,000; Full time

Job summary

Barry’s Bootcamp is seeking a Client Operations Lead to drive studio sales and operations, ensuring an exceptional in-studio experience for every client. You will work closely with the studio team to maintain hospitality standards and brand integrity across all client interactions.

The role emphasizes leadership, mentoring peers, and delivering first-class customer service while supporting marketing efforts and ensuring a clean, welcoming environment. Weekend availability is required.

Qualifications

• Strong hospitality and customer service skills.
• Availability to work 4 to 5 shifts, one weekend day.
• Comfortable engaging with clients and staff.
• Ability to prioritize in a fast-paced studio environment.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Maintain high hospitality and communication standards for clients.
• Assist clients and build individual connections and directions.

Skills

Hospitality

Customer service

Team leadership

Flexibility

Job description

Barry’s Bootcamp is seeking a Client Operations Lead to drive studio sales and operations, ensuring an exceptional in-studio experience for every client. You will work closely with the studio team to maintain hospitality standards and brand integrity across all client interactions.

The role emphasizes leadership, mentoring peers, and delivering first-class customer service while supporting marketing efforts and ensuring a clean, welcoming environment. Weekend availability is required.