Client Experience Lead — Studio Operations

Barry's; Ardmore (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Barry’s Bootcamp in Ardmore, PA is seeking a Client Operations Lead to drive studio sales and operations, ensuring an exceptional in-studio experience. This introductory leadership role collaborates with the studio team to maintain hospitality standards and brand integrity, acting as a positive ambassador for Barry’s.

You’ll greet clients, check in members, support customer service, assist with memberships and payments, aid in marketing initiatives, and help maintain a clean, welcoming

Qualifications

• Experience in hospitality or customer service.
• Able to communicate clearly and empathetically.
• Comfortable working in a fast-paced studio environment.
• Willingness to work weekends and varying shifts.

Responsibilities

• Greet, assist and check in customers to ensure a welcoming experience.
• Maintain studio cleanliness and organize Fuel Bar/retail areas.
• Support membership processing, payments, and client data accuracy.
• Assist in studio events, promotions, and clienteling activities.

Skills

Hospitality

Customer Service

Team Collaboration

Flexibility

Attention to Detail

Job description

Barry’s Bootcamp in Ardmore, PA is seeking a Client Operations Lead to drive studio sales and operations, ensuring an exceptional in-studio experience. This introductory leadership role collaborates with the studio team to maintain hospitality standards and brand integrity, acting as a positive ambassador for Barry’s.

You’ll greet clients, check in members, support customer service, assist with memberships and payments, aid in marketing initiatives, and help maintain a clean, welcoming