Studio Client Experience Lead

Barry's; United States; On-site; USD 48,000 - 64,000; Full time

Job summary

Barry’s is seeking a Client Operations Lead to support studio sales and operations, delivering exceptional in‑studio experiences. You will work closely with the studio team to uphold hospitality standards and communicate effectively with clients and staff.

As a studio leader, you’ll greet customers, manage memberships and payments, support marketing efforts, and help maintain a welcoming environment. Flexible weekend availability is required.

Qualifications

• Excellent hospitality and customer service skills.
• Willingness to work 4–5 shifts, including weekends.
• Strong communication and teamwork abilities.
• Ability to maintain studio cleanliness and organization.
• Customer-focused with brand ambassador mindset.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Assess customer needs and ensure high satisfaction.
• Greet, assist and check in customers; respond to questions.
• Maintain client database and process payments; support events.
• Oversee facility maintenance and cleanliness; coordinate with staff.
• Represent Barry’s brand and foster community engagement.

Skills

Hospitality

Customer service

Communication

Teamwork

Flexibility

Job description

Barry’s is seeking a Client Operations Lead to support studio sales and operations, delivering exceptional in‑studio experiences. You will work closely with the studio team to uphold hospitality standards and communicate effectively with clients and staff.

As a studio leader, you’ll greet customers, manage memberships and payments, support marketing efforts, and help maintain a welcoming environment. Flexible weekend availability is required.