Client Experience & Studio Operations Lead

Barry's; Village of Scarsdale (NY); On-site; USD 23,000 - 33,000; Full time

Job summary

Barry’s in Scarsdale, NY is seeking a Client Operations Lead to drive studio sales and deliver exceptional in‑studio experiences. You will lead by example, support the team, and ensure hospitality standards across all client interactions.

You’ll greet clients, manage memberships and payments, assist with marketing efforts, and maintain a clean, welcoming space. Availability for weekend shifts and strong communication are essential.

Qualifications

• Strong hospitality and customer service skills.
• Availability to work 4–5 shifts, including weekends.
• Friendly, outgoing personality with good communication.

Responsibilities

• Lead studio operations in the absence of senior leaders.
• Greet and assist clients, check-in, and handle questions.
• Maintain client database and process payments and memberships.
• Support marketing efforts and events within the studio.
• Ensure a clean, welcoming atmosphere and smooth operations.

Skills

Hospitality

Customer service

Communication

Teamwork

Organization

Attention to detail

Job description

Barry’s in Scarsdale, NY is seeking a Client Operations Lead to drive studio sales and deliver exceptional in‑studio experiences. You will lead by example, support the team, and ensure hospitality standards across all client interactions.

You’ll greet clients, manage memberships and payments, assist with marketing efforts, and maintain a clean, welcoming space. Availability for weekend shifts and strong communication are essential.