Client Experience & Studio Operations Lead

Barry's; Santa Monica (CA); On-site; USD 21,593 - 30,754; Part time

Job summary

Barry's in Santa Monica is looking for a Client Operations Lead to enhance studio operations and deliver exceptional customer service. In this role, you will support studio sales, maintain high-quality standards, and serve as an effective brand ambassador.

Ideal candidates will have strong hospitality skills, be enthusiastic about the studio environment, and maintain professionalism. The role requires flexibility with scheduling, including weekends and holidays, to ensure a welcoming atmosphere for clients.

Qualifications

• Candidates must be at least 18 years or older.
• Friendly, outgoing personality with a passion for social interaction.
• Ability to prioritize and work within a fast-paced environment.

Responsibilities

• Serve as studio leader in the absence of GM/AGM/COS.
• Greet, assist, and check in customers.
• Deliver first-class client experience and hospitality.

Skills

Strong hospitality customer service skills

Excellent communication skills

Attention to detail

Cooperative, team-centric manner

Job description

Barry's in Santa Monica is looking for a Client Operations Lead to enhance studio operations and deliver exceptional customer service. In this role, you will support studio sales, maintain high-quality standards, and serve as an effective brand ambassador.

Ideal candidates will have strong hospitality skills, be enthusiastic about the studio environment, and maintain professionalism. The role requires flexibility with scheduling, including weekends and holidays, to ensure a welcoming atmosphere for clients.