Studio Client Experience & Operations Lead

Barry's; Nashville (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Barry's in Nashville is hiring a Client Operations Lead to drive studio sales and ensure excellent in-studio experiences. You’ll lead operations in the studio, mentor peers, and maintain hospitality standards while supporting membership services, events, and Fuel Bar operations.

The role requires strong hospitality skills, ability to work 4–5 shifts (including weekends), and a personable, proactive attitude to represent the Barry's brand in the local fitness community.

Qualifications

• Strong hospitality and customer service skills.
• Able to work 4 to 5 shifts, including weekends.
• Friendly, outgoing personality with teamwork orientation.
• Demonstrates empathy and effective communication.

Responsibilities

• Lead studio operations in the absence of senior managers.
• Enhance client experience with hospitality and studio amenities.
• Greet and assist customers; manage check-ins and questions.
• Support membership database, payments, and marketing communications.

Skills

Hospitality

Customer service

Shift flexibility

Brand ambassador

Job description

Barry's in Nashville is hiring a Client Operations Lead to drive studio sales and ensure excellent in-studio experiences. You’ll lead operations in the studio, mentor peers, and maintain hospitality standards while supporting membership services, events, and Fuel Bar operations.

The role requires strong hospitality skills, ability to work 4–5 shifts (including weekends), and a personable, proactive attitude to represent the Barry's brand in the local fitness community.