Studio Advisor & Guest Experience — Commission Eligible

Bodyrok; Mill Valley (CA); On-site; USD 24,000 - 28,000; Part time

Job summary

BODYROK is seeking a Studio Advisor in Mill Valley, CA to deliver outstanding customer service, drive memberships, and support instructors. You will greet members, handle inquiries, and keep the studio clean and welcoming while promoting studio services and merchandise.

This hourly role offers base pay with unlimited commission potential tied to sales performance, with a focus on delivering BODYROK's service promise and a premium guest experience.

Qualifications

• 1-2 years of customer service or sales experience preferred.
• 1-2 years MindBody software experience preferred.
• Competitive drive to succeed in commission sales and performance based culture.
• Excellent customer service skills.
• Knowledge of sales practices and techniques.
• Independent, self-starter with strong organizational skills.
• Basic computer skills.
• Strong communication skills in both oral and written.
• Organized and detail-oriented.
• Friendly, warm, compassionate, and welcoming personality.
• Easy to talk to and comfortable around new people.
• Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)

Responsibilities

• Member and Guest Check-in Compliance: Greet members and guests and ensure check-in procedures.
• Sales: Create new business through promotions, referrals, and inquiries; promote specials; reach out for opportunities.
• Customer Service & Operations: Tour potential members, handle service issues, maintain logs, promote merch.
• Provide high level of customer service with guests.

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Basic computer skills

Detail-oriented

Friendly personality

Weekend availability

Education

High School Diploma or GED

Tools

MindBody software

Job description

BODYROK is seeking a Studio Advisor in Mill Valley, CA to deliver outstanding customer service, drive memberships, and support instructors. You will greet members, handle inquiries, and keep the studio clean and welcoming while promoting studio services and merchandise.

This hourly role offers base pay with unlimited commission potential tied to sales performance, with a focus on delivering BODYROK's service promise and a premium guest experience.