Student Tech Support Specialist - Flexible Hours

Tulane University; New Orleans (LA); On-site; USD 14,000 - 19,000; Part time

Job summary

Tulane University is seeking a Technical Aide to assist the university community with common technology issues. The role requires multitasking and prompt responses to inquiries via phone, email, and other electronic channels.

Experience with PC and Apple hardware and software is required. Students must be enrolled at Tulane, with potential Federal Work Study eligibility, and may work up to 20 hours weekly, including weekends and weekdays.

Qualifications

• Excellent communication (oral and written) and strong interpersonal skills.
• Organizational skills and ability to multitask in a fast-paced environment.
• Willingness to learn new technologies and adapt to changes.

Responsibilities

• Assist Tulane Community with common technology issues.
• Respond to support inquiries via phone, email and other electronic communications.
• Experience with PC and Apple hardware and software issues.

Skills

Communication

Interpersonal skills

Organizational skills

Willingness to learn

Education

Active Tulane student enrollment

Federal Work Study Award (potential)

Course enrollment (potential)

Tools

General software knowledge

Job description

Tulane University is seeking a Technical Aide to assist the university community with common technology issues. The role requires multitasking and prompt responses to inquiries via phone, email, and other electronic channels.

Experience with PC and Apple hardware and software is required. Students must be enrolled at Tulane, with potential Federal Work Study eligibility, and may work up to 20 hours weekly, including weekends and weekdays.