Student Success Retention Coordinator

State of South Carolina; South Carolina; On-site; USD 42,000 - 60,000; Full time

Job summary

State of South Carolina is seeking a Student Success Retention Coordinator to provide comprehensive academic advising and tailored support for students within the College of Education and those in academic recovery. The role involves helping with course selection, registration, degree planning, and policy guidance while linking students to campus resources.

The position emphasizes developing recovery plans, monitoring progress, and collaborating with faculty and campus partners to enhance

Qualifications

• Bachelor’s degree required; experience in either higher education student services or high school counseling/advising.
• Strong communication, computer and public speaking skills.
• Excellent customer service and sound judgement with ethical demeanor.
• A valid driver’s license and safe driving history required.

Responsibilities

• Provide comprehensive academic advising and individualized support to students in the College of Education and those on academic recovery.
• Assist with course selection, registration, degree planning, and academic policy guidance while connecting students to campus resources.
• Develop academic recovery plans, monitor academic progress, identify barriers to achievement, and collaborate with faculty to promote persistence, retention, and timely graduation.

Skills

Communication

Public speaking

Customer service

Judgment & ethics

Driving

Education

Bachelor’s degree

Master’s degree (preferred)

Job description

Job Responsibilities

The Student Success Retention Coordinator will provide comprehensive academic advising and individualized support to students within the College of Education and those on academic recovery. Assist with course selection, registration, degree planning, and academic policy guidance while connecting students to campus resources. Provide support by developing academic recovery plans, monitoring academic progress, identifying barriers to achievement, and collaborating with faculty and campus partners to promote persistence, retention, and timely graduation.

Job Responsibilities

The Student Success Retention Coordinator will provide comprehensive academic advising and individualized support to students within the College of Education and those on academic recovery. Assist with course selection, registration, degree planning, and academic policy guidance while connecting students to campus resources. Provide support by developing academic recovery plans, monitoring academic progress, identifying barriers to achievement, and collaborating with faculty and campus partners to promote persistence, retention, and timely graduation.

Minimum And Additional Requirements

Bachelor’s degree is required. Must have experience in either of the following: higher education setting (student services, enrollment services, academic affairs, or related area) or in a high school counseling/advising setting. Must have strong communication, computer and public speaking skills. Must have excellent skills in providing strong customer service and demonstrate sound judgement and ethical demeanor. A valid driver’s license and safe driving history are required.

Preferred Qualifications

Master’s degree.

Additional Comments

Must have the ability to interpret and communicate University policies and procedures, academic requirements, campus resources, student engagement, and support services; strong interpersonal/human relations skills; ability to encourage and empower students to make their own decisions; ability to act as an advocate for both the student and the University; ability to identify students' needs for support services in order to make appropriate referrals; ability to maintain confidentiality; ability to operate a personal computer and various software packages; and ability to work a flexible schedule.