Student Success Retention Coordinator

State-of-South-Carolina; South Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

The State-of-South-Carolina College of Education seeks a Student Success Retention Coordinator to provide comprehensive academic advising and personalized student support. You will assist with course selection, registration, degree planning, and policy guidance, and connect students to campus resources.

A Bachelor's degree is required; a Master’s degree is preferred. Strong communication, public speaking, and customer service skills are essential, along with a valid driver's license and ethical

Qualifications

• Bachelor’s degree required.
• Experience in higher education student services or high school counseling/advising.
• Strong communication, computer and public speaking skills.
• Excellent customer service and sound judgement and ethical demeanor.
• Valid driver’s license and safe driving history.
• Master’s degree preferred.

Responsibilities

• Provide comprehensive academic advising and individualized support to students.
• Assist with course selection, registration and degree planning; guide on academic policy.
• Connect students to campus resources and develop academic recovery plans.
• Monitor academic progress and identify barriers to achievement.
• Collaborate with faculty and campus partners to promote persistence, retention and timely graduation.

Skills

Communication

Public speaking

Customer service

Computer skills

Judgement/Ethics

Driving

Education

Bachelor’s degree

Master’s degree

Job description

The Student Success Retention Coordinator will provide comprehensive academic advising and individualized support to students within the College of Education and those on academic recovery. Assist with course selection, registration, degree planning, and academic policy guidance while connecting students to campus resources. Provide support by developing academic recovery plans, monitoring academic progress, identifying barriers to achievement, and collaborating with faculty and campus partners to promote persistence, retention, and timely graduation.

Bachelor’s degree is required. Must have experience in either of the following: higher education setting (student services, enrollment services, academic affairs, or related area) or in a high school counseling/advising setting. Must have strong communication, computer and public speaking skills. Must have excellent skills in providing strong customer service and demonstrate sound judgement and ethical demeanor. A valid driver's license and safe driving history are required.

Master’s degree.

Must have the ability to interpret and communicate University policies and procedures, academic requirements, campus resources, student engagement, and support services; strong interpersonal/human relations skills; ability to encourage and empower students to make their own decisions; ability to act as an advocate for both the student and the University; ability to identify students' needs for support services in order to make appropriate referrals; ability to maintain confidentiality; ability to operate a personal computer and various software packages; and ability to work a flexible schedule.