Student Success Retention Coordinator

Lander University; South Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

Lander University in South Carolina seeks a Student Success Retention Coordinator to provide comprehensive academic advising and individualized support to students in the College of Education and those on academic recovery.

You will assist with course selection, registration, degree planning, and policy guidance while developing recovery plans, monitoring progress, and coordinating with faculty and campus partners to promote persistence and timely graduation.

Qualifications

• Bachelor's degree required.
• Master's degree required.
• Experience in higher education student services or high school counseling/advising preferred.
• Strong communication, computer, and public speaking skills are essential.
• Excellent customer service and sound judgement with ethical demeanor are required.
• Must have a valid driver's license and safe driving history.
• Ability to interpret and communicate university policies and resources.
• Ability to maintain confidentiality and work a flexible schedule.

Responsibilities

• Provide comprehensive academic advising and individualized support to students in the College of Education and those on academic recovery.
• Assist with course selection, registration, degree planning, and academic policy guidance.
• Develop academic recovery plans, monitor progress, identify barriers, and collaborate with faculty and campus partners to promote persistence, retention, and timely graduation.

Skills

Communication

Public Speaking

Customer Service

Interpersonal Skills

Ethical Judgement

Confidentiality

Computer Skills

Driving

Flexibility

Education

Bachelor's degree

Master's degree

Job description

The Student Success Retention Coordinator will provide comprehensive academic advising and individualized support to students within the College of Education and those on academic recovery. Assist with course selection, registration, degree planning, and academic policy guidance while connecting students to campus resources. Provide support by developing academic recovery plans, monitoring academic progress, identifying barriers to achievement, and collaborating with faculty and campus partners to promote persistence, retention, and timely graduation.

• Bachelor’s degree is required.
• Must have experience in either of the following: higher education setting (student services, enrollment services, academic affairs, or related area) or in a high school counseling/advising setting.
• Must have strong communication, computer and public speaking skills.
• Must have excellent skills in providing strong customer service and demonstrate sound judgement and ethical demeanor.
• A valid driver's license and safe driving history are required.
• Master’s degree.
• Must have the ability to interpret and communicate University policies and procedures, academic requirements, campus resources, student engagement, and support services
• strong interpersonal/human relations skills
• ability to encourage and empower students to make their own decisions
• ability to act as an advocate for both the student and the University
• ability to identify students' needs for support services in order to make appropriate referrals
• ability to maintain confidentiality
• ability to operate a personal computer and various software packages
• and ability to work a flexible schedule