Student Success & Outreach Coordinator

The Chicago School of Professional Psychology; Springfield (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan with employer contrib.

Tuition reimbursement

Paid time off

Job summary

The Chicago School of Professional Psychology is seeking a Student Support Coordinator to manage administrative workflows, student outreach, and communications, ensuring accuracy and documentation within student records. This role requires high attention to detail, comfort with outbound communication, and confidentiality.

Responsibilities include serving as the primary contact for inquiries, monitoring progress toward admissions and registration, and coordinating connections to campus resources.

Qualifications

• Bachelor's degree required and experience in student-facing roles or higher education.
• Strong written and verbal communication with attention to confidentiality.
• Excellent organizational and time management abilities.
• Ability to collaborate with diverse campus partners and students.

Responsibilities

• Primary contact for student inquiries and monitoring inbox responses.
• Track admission, registration, and enrollment requirements with timely follow-up.
• Connect students to resources and campus personnel based on needs.
• Maintain accurate documentation of interactions and outcomes in SIS.
• Support persistence and retention through proactive outreach.

Skills

Verbal communication

Written communication

Organization

Time management

Collaboration

Weekend/evening work

Education

Bachelor's degree

Tools

MS Office

Job description

The Chicago School of Professional Psychology is seeking a Student Support Coordinator to manage administrative workflows, student outreach, and communications, ensuring accuracy and documentation within student records. This role requires high attention to detail, comfort with outbound communication, and confidentiality.

Responsibilities include serving as the primary contact for inquiries, monitoring progress toward admissions and registration, and coordinating connections to campus resources.