Student Success & Outreach Coordinator

The Chicago School; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical and dental insurance

Life and disability insurance

Retirement plan with employer contrib.

Flexible spending accounts

Tuition reimbursement

Paid time off

Job summary

The Chicago School is seeking a Student Support Coordinator to manage administrative workflows, drive effective student outreach, and ensure accurate documentation of student records. The role requires strong communication, organization, and the ability to work with diverse student populations.

Responsibilities include coordinating admissions steps, tracking progress, and collaborating with Admissions, Registrar, and other campus offices.

Qualifications

• Bachelor's degree required.
• Experience in student-facing roles or higher education preferred.
• Located near one of the university locations for events and functions as needed.

Responsibilities

• Serve as primary point of contact for student inquiries and monitor department inbox.
• Track student progress on admissions, registration, and enrollment requirements with follow-up outreach.
• Connect students with appropriate institutional resources and personnel to address barriers.
• Maintain accurate documentation of student interactions and outreach in the SIS.
• Support persistence and retention through proactive communication and targeted outreach.
• Coordinate collection and tracking of admissions materials, background checks, and other documents.

Skills

PC skills

Verbal communication

Written communication

Organization

Time management

Diversity & inclusion

Collaboration

Teamwork

Evening/weekend availability

Education

Bachelor's degree

Tools

Student Information System (SIS)

Job description

The Chicago School is seeking a Student Support Coordinator to manage administrative workflows, drive effective student outreach, and ensure accurate documentation of student records. The role requires strong communication, organization, and the ability to work with diverse student populations.

Responsibilities include coordinating admissions steps, tracking progress, and collaborating with Admissions, Registrar, and other campus offices.