Student Success & Outreach Coordinator

Western Kentucky University; Bowling Green (KY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Wellness & health benefits

Paid time off

Tuition discount program

Job summary

Western Kentucky University (WKU) seeks a Coordinator to support our School by overseeing and implementing strategic initiatives that enhance student success. The role requires organization, attention to detail, and the ability to manage multiple priorities effectively.

You will coordinate school recruiting, retention, outreach and events, manage the SMC website/social media with student workers, and liaise with Enrollment Marketing & CRM Solutions.

Qualifications

• Bachelor's degree, plus two years related administrative experience.

Responsibilities

• Coordinate and ensure the efficient execution of school recruiting, retention, outreach, and student success events and initiatives in conjunction with School Leadership (e.g., tours, camps, campus visits, high school visits, convention exhibitions, awards ceremony, arrangements for visiting scholars)
• Manage the SMC website and social media accounts in concert with student workers
• Act as School liaison with Enrollment Marketing & CRM Solutions
• Manage student workers to include hiring, onboarding, scheduling, approving time sheets and overseeing their work
• Assisting School leadership in coordinating the work of SMC Student Ambassadors
• Create and organize consistent promotional materials for the School in conjunction with School Leadership
• Prepare SMC course scheduling in banner
• Oversee faculty load and compensation process to ensure timely and accurate payment to all full-time and part-time faculty.
• Support Graduate Assistantships by completing graduate forms, including creating and submitting EPAFs, managing onboarding, and coordinating with budget coordinators to ensure budget accuracy.
• Provide administrative support to School Director and Assistant Director and complete special projects as needed.
• Communicate clearly and professionally both internally and externally as a representative of the School
• Attend School events as necessary
• Cross-train duties to provide School and college support when necessary
• Other duties as assigned

Skills

Strong organizational skills

Attention to detail

Multi-priority management

Education

Bachelor's degree

Tools

Banner

CRM Solutions

Job description

Western Kentucky University (WKU) seeks a Coordinator to support our School by overseeing and implementing strategic initiatives that enhance student success. The role requires organization, attention to detail, and the ability to manage multiple priorities effectively.

You will coordinate school recruiting, retention, outreach and events, manage the SMC website/social media with student workers, and liaise with Enrollment Marketing & CRM Solutions.