Coordinator, Operations & Outreach

Western Kentucky University; Bowling Green (KY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Wellness & health benefits

Paid time off

Tuition discount program

Job summary

Western Kentucky University (WKU) seeks a Coordinator to support our School by overseeing and implementing strategic initiatives that enhance student success. The role requires organization, attention to detail, and the ability to manage multiple priorities effectively.

You will coordinate school recruiting, retention, outreach and events, manage the SMC website/social media with student workers, and liaise with Enrollment Marketing & CRM Solutions.

Qualifications

• Bachelor's degree, plus two years related administrative experience.

Responsibilities

• Coordinate and ensure the efficient execution of school recruiting, retention, outreach, and student success events and initiatives in conjunction with School Leadership (e.g., tours, camps, campus visits, high school visits, convention exhibitions, awards ceremony, arrangements for visiting scholars)
• Manage the SMC website and social media accounts in concert with student workers
• Act as School liaison with Enrollment Marketing & CRM Solutions
• Manage student workers to include hiring, onboarding, scheduling, approving time sheets and overseeing their work
• Assisting School leadership in coordinating the work of SMC Student Ambassadors
• Create and organize consistent promotional materials for the School in conjunction with School Leadership
• Prepare SMC course scheduling in banner
• Oversee faculty load and compensation process to ensure timely and accurate payment to all full-time and part-time faculty.
• Support Graduate Assistantships by completing graduate forms, including creating and submitting EPAFs, managing onboarding, and coordinating with budget coordinators to ensure budget accuracy.
• Provide administrative support to School Director and Assistant Director and complete special projects as needed.
• Communicate clearly and professionally both internally and externally as a representative of the School
• Attend School events as necessary
• Cross-train duties to provide School and college support when necessary
• Other duties as assigned

Skills

Strong organizational skills

Attention to detail

Multi-priority management

Education

Bachelor's degree

Tools

Banner

CRM Solutions

Job description

Western Kentucky University (WKU) is a student-centered, applied-research institution committed to providing its students with a transformative academic and social experience and to elevating its surrounding communities. Founded in 1906, WKU is the third largest public four-year institution in the Commonwealth of Kentucky with approximately 16,293 students and nearly 2,612 faculty and staff employees. Western Kentucky University is committed to empowering its campus community. At the heart of our mission, we seek to provide holistic education and employment experiences that prepare students, faculty, and staff to become effective scholars, contributors, and leaders in our ever-evolving communities. Located 65 miles north of Nashville, TN, and just over 100 miles south of Louisville, KY, WKU's main campus is in Bowling Green, KY - a city with approximately 70,000 residents. Our population is ethnically diverse, with more than 85 languages spoken in and around Bowling Green, and people from 35 nationalities call our community home. Western Kentucky University seeks to attract talented faculty and staff who are inspired individually to contribute to WKU's strategic plans and ongoing success. We offer comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents and take pride in providing a workplace culture that supports balancing the responsibilities of work and family life. Paid-time off for holidays, vacation and sick leave, and a tuition discount program for employees and dependents are also provided. Learn more about WKU and Bowling Green at wku.edu/about .

Job Description:

The Coordinator provides support in the efficient functioning of our School by overseeing and implementing strategic initiatives aimed at enhancing student success. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively.

Duties:

• Coordinate and ensure the efficient execution of school recruiting, retention, outreach, and student success events and initiatives in conjunction with School Leadership (e.g., tours, camps, campus visits, high school visits, convention exhibitions, awards ceremony, arrangements for visiting scholars)
• Manage the SMC website and social media accounts in concert with student workers
• Act as School liaison with Enrollment Marketing & CRM Solutions
• Manage student workers to include hiring, onboarding, scheduling, approving time sheets and overseeing their work
• Assisting School leadership in coordinating the work of SMC Student Ambassadors
• Create and organize consistent promotional materials for the School in conjunction with School Leadership
• Prepare SMC course scheduling in banner
• Oversee faculty load and compensation process to ensure timely and accurate payment to all full-time and part-time faculty.
• Support Graduate Assistantships by completing graduate forms, including creating and submitting EPAFs, managing onboarding, and coordinating with budget coordinators to ensure budget accuracy.
• Provide administrative support to School Director and Assistant Director and complete special projects as needed.
• Communicate clearly and professionally both internally and externally as a representative of the School
• Attend School events as necessary
• Cross-train duties to provide School and college support when necessary
• Other duties as assigned

Requirements:

• Bachelor's degree, plus two years related administrative experience.

Additional Information:

Hourly Rate:$19.49

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, may contact the Office of Institutional Equity at 270-745-5121 for assistance. To report concerns related to WKU's Discrimination and Harassment Policy, No. 0.2040 and/or WKU's Sex and Gender-Based Discrimination, Harassment, and Retaliation Policy, No. 0.2070, please complete the Discrimination, Harassment, and Retaliation Reporting Form . Additional information regarding Title IX, including contact information for the Title IX Coordinator and reporting options, is available on WKU's Title IX website .

For information related to job postings, application status, or the hiring process, please email [e-mail] .