Student Success & Enrollment Specialist

NC Community Colleges; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Rowan-Cabarrus Community College is seeking a Student Success Navigator to deliver outstanding customer service to students, faculty, and the public. You will assist with information about courses, certificate programs, and enrollment processes.

Responsibilities include registering students by phone, fax, or online, preparing required forms, and resolving enrollment discrepancies. You will also advise on VA benefits and financial assistance and contribute ideas to improve the student experience.

Qualifications

• Must have a High School Diploma or GED with 2 years of clerical, customer service, or office experience, or equivalent
• Candidate should be student-focused and capable of managing multiple priorities.

Responsibilities

• Provide information to students, faculty, and the public about courses and certificate programs.
• Assist in enrolling students via phone, fax, or electronic communication.
• Prepare necessary forms and resolve enrollment discrepancies.

Skills

Customer service

Multitasking

Communication

Education

High School Diploma or GED

Associate Degree in Business

Job description

Rowan-Cabarrus Community College is seeking a Student Success Navigator to deliver outstanding customer service to students, faculty, and the public. You will assist with information about courses, certificate programs, and enrollment processes.

Responsibilities include registering students by phone, fax, or online, preparing required forms, and resolving enrollment discrepancies. You will also advise on VA benefits and financial assistance and contribute ideas to improve the student experience.