Student Success Coach: Onboarding, Engagement & Support

ACCEL Schools LLC; Maryland; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement contributions

Career development opportunities

Job summary

ACCEL Schools LLC seeks a Success Coach to be the constant point of contact for students and families. You will support onboarding, monitor attendance, coordinate timely interventions, and help students progress in their courses and Climb Higher Projects.

You will manage a caseload of ~125 students, report to the MCOS School Director, and collaborate with teachers and families. Some travel for events and testing support is required.

Qualifications

• Bachelor’s degree required; strong communication and relationship-building skills.
• Experience managing multiple student relationships with organization and follow-through.
• Reliable internet access and a dedicated home workspace expected.

Responsibilities

• Onboard students and families; maintain regular contact and assist with onboarding tasks.
• Monitor attendance and engagement; initiate timely outreach after disengagement.
• Coordinate interventions and track progress; develop student success plans with staff.

Skills

Strong communication

Student relationships

Organization

Remote work setup

Education

Bachelor's degree

Job description

ACCEL Schools LLC seeks a Success Coach to be the constant point of contact for students and families. You will support onboarding, monitor attendance, coordinate timely interventions, and help students progress in their courses and Climb Higher Projects.

You will manage a caseload of ~125 students, report to the MCOS School Director, and collaborate with teachers and families. Some travel for events and testing support is required.