Student Admissions & Enrollment Specialist (Portsmouth)

Virginia's Community College System; Richmond (VA); On-site; USD 35,000 - 42,000; Full time

Job summary

Tidewater Community College is seeking an Admission and Enrollment Specialist to support the admissions, enrollment, and records processes. The role evaluates domicile applications, maintains data in PeopleSoft and Perceptive Content, and communicates college policies to students and families with a focus on service quality.

Responsibilities include outreach, training, and collaboration with departments to ensure efficient operations, plus routine office duties such as mail, document processing,

Qualifications

• Knowledge of admissions, enrollment, and student records in higher education.
• Familiarity with FERPA and related policies.
• Experience with student information or document management systems.

Responsibilities

• Support admissions, enrollment, and records processes.
• Evaluate domicile applications and maintain data accuracy.
• Interpret and communicate college policies to students and families.
• Provide high-quality customer service across channels.
• Collaborate with colleagues to ensure efficient operations.

Skills

Admissions procedures

Customer service

Communication

Problem solving

Data integrity

Team collaboration

Independent work

Tools

PeopleSoft

Perceptive Content

Microsoft Office

Job description

Tidewater Community College is seeking an Admission and Enrollment Specialist to support the admissions, enrollment, and records processes. The role evaluates domicile applications, maintains data in PeopleSoft and Perceptive Content, and communicates college policies to students and families with a focus on service quality.

Responsibilities include outreach, training, and collaboration with departments to ensure efficient operations, plus routine office duties such as mail, document processing,