Enrollment & Admissions Success Specialist

Commonwealth of VA Careers; Chesapeake (VA); On-site; USD 35,000 - 42,000; Full time

Job summary

Tidewater Community College is seeking an Admissions and Enrollment Specialist in Chesapeake. You will support student success during the admissions, enrollment, and records processes, ensuring accurate data entry in PeopleSoft and Perceptive Content, and clear communication of college policies to students and families.

The role involves outreach, training, and collaboration with colleagues to ensure efficient operations, while handling mail, documents, and records in alignment with guidelines.

Qualifications

• Knowledge of admissions, enrollment, and student records processes in a higher education setting.
• Familiarity with VCCS, TCC, FERPA, and related policies/procedures.
• Knowledge of PeopleSoft, Perceptive Content, Microsoft Office, and other SIS or document mgmt systems.
• Strong customer service and professional communication across multiple channels.

Responsibilities

• Assist with admissions, enrollment, and records processes for students and families.
• Evaluate domicile applications and maintain accurate data in systems.
• Interpret and communicate college and state policies to stakeholders.
• Provide high-quality customer service and respond to inquiries.
• Participate in outreach, training, and departmental initiatives; collaborate with colleagues to improve operations.

Skills

Admissions knowledge

Enrollment processes

Student records

Customer service

Communication

Problem solving

Attention to detail

FERPA awareness

Interpersonal skills

Multitasking

Tools

PeopleSoft

Perceptive Content

Microsoft Office

Job description

Tidewater Community College is seeking an Admissions and Enrollment Specialist in Chesapeake. You will support student success during the admissions, enrollment, and records processes, ensuring accurate data entry in PeopleSoft and Perceptive Content, and clear communication of college policies to students and families.

The role involves outreach, training, and collaboration with colleagues to ensure efficient operations, while handling mail, documents, and records in alignment with guidelines.