Student Services & Registrar Coordinator

Louisiana State University; Baton Rouge (LA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Tuition exemption

Retirement options

Job summary

Louisiana State University is seeking a Coordinator for General Population Services to serve as the front-line expert for registrar-related inquiries. You will educate students, faculty, staff, and the public on calendars, fees, schedules, and self-service tools, and respond to confidential records questions.

The role requires interpreting university regulations and using Workday Student for account actions, fee assessments, and changes.

Qualifications

• Requires strong customer service skills and the ability to interpret university policies and procedures.
• Knowledge of FERPA and student privacy regulations is essential.
• Familiarity with Workday Student, student accounts, and academic calendar processes is important.

Responsibilities

• Answer inquiries about Office of the University Registrar functions. Educate public on information locations and timing of services.
• Support registration functions, advanced standing tests, and retroactive changes using Workday Student.
• Provide documentation and verifications for loan, health insurance, and visa-related forms; assist with eligibility verifications.

Skills

Customer service

FERPA knowledge

Workday Student

Registration processes

Education

Bachelor's degree

Tools

Hyland OnBase

Workday Student

Job description

Louisiana State University is seeking a Coordinator for General Population Services to serve as the front-line expert for registrar-related inquiries. You will educate students, faculty, staff, and the public on calendars, fees, schedules, and self-service tools, and respond to confidential records questions.

The role requires interpreting university regulations and using Workday Student for account actions, fee assessments, and changes.