Coordinator - General Population Services

Louisiana State University; United States; On-site; USD 30,000 - 39,000; Full time

Job summary

Louisiana State University is seeking a Coordinator for General Population Services in the Registrar’s Office. The role involves answering inquiries, educating the public about fees, calendars, schedules, and Workday Student accounts, and handling confidential records and policies.

It also supports registration-related requests and document authentication tasks. The position requires a Bachelor’s degree or equivalent experience and involves use of Workday Student and OnBase for imaging and data

Qualifications

• Bachelor's degree LSU values skills, experience, and expertise.
• A degree is not strictly required if the candidate meets the required years of experience specified in the job description.

Responsibilities

• Answers inquiries concerning all Office of the University Registrar functions.
• Educates the public regarding location and interpretation of needed information (fees, academic calendar, class schedule booklets, student self-service, and Workday Student accounts).
• Responds to phone inquiries related to confidential academic records, academic calendar, university regulations, Workday Student functionality, and office policies.

Education

Bachelor's degree

Job description

Job Posting Title: Coordinator - General Population Services

Position Type: Professional / Unclassified

Department: LSUAM AA - EM - CS - Registrar - Ops - SS - Admin - Processing (Holly Annison (00001992) (Inherited))

Work Location: 0112 Thomas D. Boyd Hall

Pay Grade: Professional Hourly

Job Responsibilities

• Answers inquiries concerning all Office of the University Registrar functions.
• Must educate the public regarding location and interpretation of needed information (e.g., fees, academic calendar, class schedule booklets, student self-service, and Workday Student accounts).
• Responds to phone inquiries related to confidential academic records, academic calendar, university regulations, Workday Student functionality, and office policies.
• Assists walk-ins (escalated from student assistants) and is responsible for monitoring/answering the regservices and registrar email accounts. (40%)
• Supports and processes requests related to registration functions, advanced standing tests, and retroactive section changes. Utilizes Workday Student to interpret and explain the following: assessment of fees resulting from scheduling of classes, credits posted to students’ accounts as a result of schedule changes, and as a result of select fee exemptions and scholarships. (20%)
• Serves as a document authenticator for the University. Utilizes Workday Student to obtain academic information and data for completion of loan, health insurance, and good student insurance certifications. Responsible for providing Jury letters for the 19th JDC and federal courts, FBI agents, SNAP Benefit verification, USMC verifications, and international students with legal and Visa forms. Oversees selective service process, including status updates and hold management for students. (20%)
• Assists Assistant Registrar with all aspects of the OUR imaging of academic source documents and other supporting archival documents using the web based program Hyland OnBase. The process includes: document preparation, scanning, indexing, quality control and document retrieval. (15%)
• Performs other duties as assigned and assists with commencement-related duties as requested. (5%)

Additional Requirements

FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health‑related matter, they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Minimum Qualifications

Bachelor's degree LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Posting Date: September 18, 2026

Closing Date (Open Until Filled if No Date Specified): January 16, 2027

Additional Position Information

• Background Check - An offer of employment is contingent on a satisfactory pre‑employment background check.
• Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
• Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
• Essential Position (Y/N): LSU is an Equal Opportunity Employer.
• All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

LSU Overview

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide‑range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land‑, sea‑ and space‑grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher‑scholars, nationally competitive in research and creative activities, and who contribute to a world‑class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.