Student Services & Orientation Assistant

Austin Community College; Austin (TX); On-site; USD 48,000 - 51,000; Full time

Job summary

Austin Community College seeks an Assistant in Student Affairs to provide front-line support for students and prospective students. You will handle inquiries, scheduling, and clerical duties, assisting advisors and staff.

You will manage student records, coordinate workshops, and help maintain information areas with transfer guides and enrollment literature. Strong customer service and confidentiality are essential.

Qualifications

• Knowledge of college admissions processes and student services.
• Strong customer service techniques and practices.
• Ability to maintain confidentiality of records.

Responsibilities

• Provide information on student services processes including admissions and enrollment.
• Respond to questions in person, by phone, or via email.
• Schedule appointments and assist with check-in/out for assessments and orientations.
• Monitor student records for holds and academic standings.
• Enter and update student information in databases.

Skills

Customer service

Interpersonal skills

Organizational skills

Planning skills

Clerical tasks

Confidentiality

Multicultural communication

Communication skills

Education

Associate degree

Tools

Spreadsheet

Word processing

Database

Presentation software

Job description

Austin Community College seeks an Assistant in Student Affairs to provide front-line support for students and prospective students. You will handle inquiries, scheduling, and clerical duties, assisting advisors and staff.

You will manage student records, coordinate workshops, and help maintain information areas with transfer guides and enrollment literature. Strong customer service and confidentiality are essential.