Student Services Operations & Programs Coordinator

Rochester Institute of Technology; City of Rochester (NY); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Rochester Institute of Technology is seeking an Administrative & Operations Support role within the Student Services team. This hybrid position handles front desk tasks, calendars, payroll-related duties, and coordination of campus events, ensuring high-level customer service for students, visitors, and campus partners.

The role supports Academic Advisors and the Student Engagement Assistant Director, with responsibilities spanning procurement, travel expense reporting, and campus

Qualifications

• Associate's degree required or equivalent experience in a related field.
• 3+ years in administrative support roles.
• Experience with payroll processing and HR-related tasks.

Responsibilities

• Coordinate daily office operations and calendars across departments.
• Greet visitors, answer phones, and provide customer support as first point of contact.
• Manage calendars, scheduling appointments, interviews, travel, and events.
• Prepare and distribute emails, memos, and reports to internal and external stakeholders.
• Handle documents, files, and records with secure, organized filing systems.
• Oversee office supplies, inventory, and purchasing to maintain resources.
• Assist with HR tasks including onboarding and payroll processing according to policies.
• Process expense reports, payments, invoices, and budget monitoring.
• Coordinate event planning and logistical support for meetings and campus activities.
• Assist in preparing documents, presentations, and reports; perform other duties as assigned.

Skills

Administrative processes

Payroll processing

Scheduling & coordination

Invoicing & expenses

Customer service

Education

Associate's degree in related field

Tools

P-card management

Job description

Rochester Institute of Technology is seeking an Administrative & Operations Support role within the Student Services team. This hybrid position handles front desk tasks, calendars, payroll-related duties, and coordination of campus events, ensuring high-level customer service for students, visitors, and campus partners.

The role supports Academic Advisors and the Student Engagement Assistant Director, with responsibilities spanning procurement, travel expense reporting, and campus