Campus Health & Wellness Admin Coordinator

Rochester Institute of Technology; City of Rochester (NY); Hybrid; USD 23,000 - 28,000; Full time

Job summary

Rochester Institute of Technology’s Student Health Center is seeking an Health & Wellness Administrative Support Coordinator to ensure smooth clinic operations and excellent patient-centered care on campus. You will handle front desk duties, appointment scheduling, and confidential documentation in a fast-paced environment.

The role requires strong customer service, familiarity with electronic health records, and attention to HIPAA compliance, with one evening shift per week to support

Qualifications

• High School diploma or GED required.
• 2 years of relevant experience in healthcare administration or front desk preferred.
• Familiarity with HIPAA policies and confidentiality standards.

Responsibilities

• Greets and assists students, visitors, and callers at the Student Health Center front desk.
• Schedules and manages appointments for medical and mental health providers using electronic health systems.
• Provides information on services, procedures, confidentiality, and health requirements.
• Reviews immunization records and other required health documentation per university/state regulations.
• Performs general administrative tasks: phones, payments, records, and electronic files.
• Maintains confidentiality and professionalism in all interactions.
• Performs other duties as assigned.

Skills

Customer service

Scheduling

HIPAA knowledge

EHR systems

Front desk operations

Communication

Education

High School diploma or GED

Tools

EHR systems

Scheduling software

Microsoft Office

Job description

Rochester Institute of Technology’s Student Health Center is seeking an Health & Wellness Administrative Support Coordinator to ensure smooth clinic operations and excellent patient-centered care on campus. You will handle front desk duties, appointment scheduling, and confidential documentation in a fast-paced environment.

The role requires strong customer service, familiarity with electronic health records, and attention to HIPAA compliance, with one evening shift per week to support