Student Services & Office Support Assistant II

Empire State University; City of Saratoga Springs (NY); On-site; USD 42,641 - 52,413; Full time

Job summary

Empire State University in Saratoga Springs, NY, seeks an Office Assistant 2 to support the Office of Opportunity Programs. The role involves clerical tasks, scheduling workshops, updating webpages, data entry in Banner, and providing excellent customer service in person, by phone or email.

Candidates must have clerical experience and be a current NYS employee with permanent status and at least one year in a qualifying title.

Qualifications

• One year of clerical experience is required.
• Current NYS employee with permanent appointment and 1 year in a transferable Office Assistant 2 title.
• Able to assist with workshop scheduling and document handling.

Responsibilities

• Assist with publication and scheduling of workshops and notification to students.
• Assist with monitoring and editing Opportunity Program webpages.
• Update student information in Banner.
• Maintain Opportunity Program calendar and scheduling.
• Collect and track required documents for advisor review.
• Provide excellent customer service in person, on the phone, or by email.
• Participate in university activities.

Skills

Clerical experience

Customer service

Office software

Communication

Tools

Banner

Job description

Empire State University in Saratoga Springs, NY, seeks an Office Assistant 2 to support the Office of Opportunity Programs. The role involves clerical tasks, scheduling workshops, updating webpages, data entry in Banner, and providing excellent customer service in person, by phone or email.

Candidates must have clerical experience and be a current NYS employee with permanent status and at least one year in a qualifying title.