Administrative Assistant 1, Full-time, Permanent - Empire State University

Empire State College; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Empire State University in New York is seeking an Administrative Assistant 1 to support the Office of Academic Advising. This full-time role will help with onboarding, scheduling, budget tracking, and customer service across multiple NY locations.

You will assist with session tasks, manage meetings, and contribute to university activities while complying with NYS Civil Service rules. Work hours are Monday to Friday, 8:30am–5:00pm, at designated campus addresses.

Qualifications

• Permanent NYS Administrative Assistant 1 appointment or eligibility for transfer, or reachable on Civil Service list.
• Two years of experience in administrative support, including use of office software, customer service, business writing and/or office administration.

Responsibilities

• Assist with planning, scheduling, session tasks and post-session documentation for onboarding and enrichment series.
• Assist with managing the advising development and resources learnscape channel.
• Assist with scheduling academic advising team and other meetings.
• Assist with budget tracking, travel, extra service tracking and other financial system needs.
• Provide excellent customer service, including telephone, email or in person inquiries.
• Actively participate in university activities.

Skills

Customer service

Office software

Business writing

Administrative support

Tools

Office suite

Job description

Department: Student Success & Institutional Effectiveness

Locations: Various, NY

Posted: Oct 15, 2026

Closes: Open Until Filled

Type: Full-time

Ref.No.: 1611

Salary Type: Annually

PositionID: 205819

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About Empire State University:

Founded in 1971 as the innovative campus of the State University of New York (SUNY), Empire State University empowers learners from diverse backgrounds to achieve their educational goals. We have decades of experience providing educational access through online teaching and learning, individualized instruction, mentoring, and prior learning assessment. We build on our students' experiences to promote their growth and drive upward mobility and economic development in New York state and beyond. SUNY Empire's 106,000 alumni are teachers, nurses, entrepreneurs, and leaders in their communities and their fields. Visit www.sunyempire.edu and follow us on social media @SUNYEmpire.

SUNY Empire is committed to creating a multicultural, inclusive academic and work environment. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that having diverse faculty and staff is critical to academic excellence and prepares students to live and work in an increasingly global world.

Job Description:

The Administrative Assistant 1 willperform office support and clerical work for the Office of Academic Advising.

In order to maintain a welcoming environment for prospective students, students, community members, and visiting universitystaff, the duties of this position include, but are not limited to:

• Assist with planning, scheduling, session tasks and post-session documentation for the onboarding and enrichment series
• Assist with managing the advising development and resources learnscape channel
• Assist with scheduling academic advising team and other meetings
• Assist with budget tracking, travel, extra service tracking and other financial system needs
• Provide excellent customer service, including telephone, email or in person inquiries
• Actively participate in university activities

Requirements:

Minimum Qualifications:

Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant 1.
OR

Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant Trainee 1.
OR
For Administrative Assistant Trainee 1 or 2: one year of permanent service in a title eligible for transfer under Section 70.1 of Civil Service Law.
For full details on the Administrative Assistant Traineeship program, go to the following link: https://www.cs.ny.gov/ssd/Manuals/SPMM/GIBS/GIB19-07.cfm

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):

Administrative Assistant 1, (Salary Grade 11)NO Traineeship / no coursework requirements:
Two years of experiencein administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Work Hours: Monday - Friday- 8:30am - 5:00pm

Work Address:113West Avenue, Saratoga Springs, NY or 280 Westfall Road, Rochester, NY

Additional Information:

Empire State University is an Equal Opportunity Employer.

IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT [phone], ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING [phone], ext. 2800. IT CAN ALSO BE VIEWED ONLINE AT http://www.sunyempire.edu/safety-security