Student Services & Front Desk Specialist

Purdue University; West Lafayette (IN); On-site; USD 19,000 - 25,000; Part time

Job summary

Purdue University in West Lafayette, IN is seeking a front desk/customer services assistant to handle inquiries, answer calls, print IDs, explain the mobile ID process, troubleshoot mobile IDs, respond to emails, take payments, and assist walk-in students and parents with tuition questions.

The role rotates between calls, emails, and on-site front desk duties, including ID printing and scholarship intake/processing support as needed.

Responsibilities

• Answer phone calls and emails
• Print IDs and troubleshoot mobile ID issues
• Explain the mobile ID process to customers
• Take payments
• Assist walk-in students and parents with tuition questions
• Approve photo submissions & print ID cards (if applicable)
• Assist with scholarship check intake and processing

Job description

Purdue University in West Lafayette, IN is seeking a front desk/customer services assistant to handle inquiries, answer calls, print IDs, explain the mobile ID process, troubleshoot mobile IDs, respond to emails, take payments, and assist walk-in students and parents with tuition questions.

The role rotates between calls, emails, and on-site front desk duties, including ID printing and scholarship intake/processing support as needed.