Student (1)

Purdue University; West Lafayette (IN); On-site; USD 19,000 - 25,000; Part time

Job summary

Purdue University in West Lafayette, IN is seeking a front desk/customer services assistant to handle inquiries, answer calls, print IDs, explain the mobile ID process, troubleshoot mobile IDs, respond to emails, take payments, and assist walk-in students and parents with tuition questions.

The role rotates between calls, emails, and on-site front desk duties, including ID printing and scholarship intake/processing support as needed.

Responsibilities

• Answer phone calls and emails
• Print IDs and troubleshoot mobile ID issues
• Explain the mobile ID process to customers
• Take payments
• Assist walk-in students and parents with tuition questions
• Approve photo submissions & print ID cards (if applicable)
• Assist with scholarship check intake and processing

Job description

Primarily assist with customer service, answering phone calls, Printing ID’s, explain the mobile ID process, troubleshoot mobile, answer emails, taking payments and assist walk-in customers on any given day. This position will rotate between calls/emails and front line. This position will also assist with scholarship check intake and processing.

• Printing ID cards (when needed)
• Taking payments
• Rotate between front desk and cubicles
• Work Front desk taking payments and assisting students/parents with tuition questions
• Approve photo submissions & print ID cards, troubleshooting ID access