Student Success & Support Administrator

Purdue University; West Lafayette (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Purdue University in West Lafayette, IN seeks a Student Affairs Administrator to support students facing personal, academic, or financial challenges. You will respond to walk-ins, calls, and emails, connecting students with the right campus resources and services.

The role requires strong communication, organizational skills, and the ability to work with diverse audiences. A Bachelor's degree and 3 years in an education setting are expected; a Master’s is preferred.

Qualifications

• Bachelor's degree from an accredited college or university.
• 3 years of professional experience in an education setting.
• Excellent written, oral and presentation skills; strong interpersonal abilities.
• Ability to exercise good judgment and discretion with minimal supervision.
• Strong organizational skills and ability to manage multiple tasks in a busy environment.
• Knowledge of policies and procedures related to student services (ADA, FERPA).
• Sensitivity to cultural, political, and geographical differences; ability to work with a diverse student body.
• Ability to establish and maintain collaborative relationships with campus departments and student groups.
• Discretion with confidential information in line with applicable guidelines (ADA, FERPA).
• Knowledge of college student development and staying current with research in academic and student affairs.
• Experience with Microsoft Office applications (PowerPoint, Access, Excel, Outlook).

Responsibilities

• Assist and empower students facing personal, academic, or financial challenges.
• Provide consultations to students, staff, faculty, and parents.
• Engage in outreach to the campus community and improve internal processes.
• Stay current on higher education trends and University policies.
• Be available to see students who walk in, call or email the Dean of Students, Main office.

Skills

Interpersonal skills

Written and verbal communication

Presentation skills

Organizational skills

Judgment and discretion

Collaboration

Diversity sensitivity

Multitasking

Confidentiality & compliance

Student services knowledge

Education

Bachelor's degree

Master's degree in higher education or related field

Tools

PowerPoint

Access

Excel

Outlook

Job description

Purdue University in West Lafayette, IN seeks a Student Affairs Administrator to support students facing personal, academic, or financial challenges. You will respond to walk-ins, calls, and emails, connecting students with the right campus resources and services.

The role requires strong communication, organizational skills, and the ability to work with diverse audiences. A Bachelor's degree and 3 years in an education setting are expected; a Master’s is preferred.