Campus Residence Life Front Desk Assistant

Indiana University Bloomington; Bloomington (IN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Health insurance

Health Savings Account (HSA)

Tuition subsidy for IU courses

Paid holidays

Paid time off

Job summary

Indiana University Bloomington is hiring for a part-time Residence Life desk position in Bloomington, IN. You will assist with front desk operations, mail, and resident inquiries, supporting a welcoming residential community.

The role emphasizes customer service, teamwork, and reliability, with an in-person, on-campus schedule and opportunities for training and growth within the Office of Student Life.

Qualifications

• General knowledge at the high school level.
• Ability and enthusiasm to work on a team.
• Proficient communication skills and customer-service mindset.
• Willingness to learn and dependable.
• Able to lift up to 20 pounds for mail/packages.

Responsibilities

• Serve as the first point of contact for residents and visitors.
• Greet residents, visitors, and staff; assist with inquiries on campus resources and policies.
• Answers center desk phone, responds to inquiries, and directs calls to the appropriate office.
• Sort, distribute, and manage incoming and outgoing packages and mail for residents.
• Maintains accurate records of mail received.
• Assists students in submitting maintenance requests and check-in/check-out processes.
• Maintains confidentiality, safety, and security of all residents and staff.
• Participates in training and development sessions as determined by the center.
• Performs any additional tasks assigned by the supervisor.

Skills

Teamwork

Willingness to learn

Customer service

Communication skills

Attention to detail

Reliability

Exceptional service

Education

High school knowledge

Job description

Indiana University Bloomington is hiring for a part-time Residence Life desk position in Bloomington, IN. You will assist with front desk operations, mail, and resident inquiries, supporting a welcoming residential community.

The role emphasizes customer service, teamwork, and reliability, with an in-person, on-campus schedule and opportunities for training and growth within the Office of Student Life.