Student Services Front Desk Specialist

UC Irvine; Irvine (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Sick and vacation time

Retirement savings plans

Discounts and perks

Job summary

UC Irvine is seeking a temporary front desk support role to assist student traffic, answer routine questions, and help with standard forms. The position requires strong customer service and English proficiency, with competence in Microsoft Office and other office tools.

You will triage inquiries, route complex issues to advisors, and perform daily on-site recordkeeping, ensuring smooth front-desk operations during peak advising periods. This is a temporary employment opportunity with benefits.

Qualifications

• Strong customer service, communication, and organizational skills, with a proven ability to interact effectively with students in a fast-paced environment.
• Ability to work independently, manage multiple walk-ins or inquiries, and exercise sound judgment on when to rise issues.
• Proficiency with standard office software and web-based applications, including Microsoft Office suite and email systems.
• Ability to read, write, and follow written and oral instructions in English.

Responsibilities

• Serve as the primary point of contact for in-person student traffic, greeting visitors, answering routine questions, and providing assistance with standard forms and requests.
• Triage complex advising or administrative issues, directing students to appropriate advisors or supervisors when elevated support is required.
• Complete daily on-site office procedures, recordkeeping, and associated administrative work to ensure smooth front-desk operations.
• Collaborate closely with team members under supervisor oversight to support peak advising periods and routine office workflow.

Skills

Customer service

Communication

Organizational skills

English proficiency

Independent work

Tools

Microsoft Office

Email systems

Job description

UC Irvine is seeking a temporary front desk support role to assist student traffic, answer routine questions, and help with standard forms. The position requires strong customer service and English proficiency, with competence in Microsoft Office and other office tools.

You will triage inquiries, route complex issues to advisors, and perform daily on-site recordkeeping, ensuring smooth front-desk operations during peak advising periods. This is a temporary employment opportunity with benefits.