Healthcare Front Desk & Scheduling Specialist

University-of-California,-Irvin; Irvine (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Hourly pay $26.72

Temporary employment

Benefits for temporary employees

Job summary

The University of California, Irvine (UCI) is seeking a temporary front office-/reception-focused staff member to support General Medical, Specialty, and Nurse Clinics. You will schedule appointments, greet patients, maintain electronic medical records, and help ensure smooth clinic operations.

Candidates should have strong customer service and communication skills, experience with administrative tasks, and a solid ability to maintain patient privacy according to HIPAA.

Qualifications

• Customer service experience with a friendly, professional, and accommodating approach.
• Strong communication and interpersonal skills.
• Experience performing administrative, clerical, or front office functions in a fast-paced environment.
• Ability to read, write, and follow written and oral instructions in English.
• Strong organizational skills and attention to detail.
• English reading/writing ability.

Responsibilities

• Schedule patient appointments for General Medical, Specialty, and Nurse Clinics using the computerized scheduling system.
• Perform front office reception duties, including greeting patients, answering phones, and facilitating patient flow.
• Maintain and update electronic medical records and complete related administrative and clerical functions.
• Collaborate with nursing staff and healthcare providers to support daily clinic operations and patient care.
• Protect patient confidentiality and follow HIPAA requirements and established health and safety procedures.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

English proficiency

Tools

EMR systems

Scheduling systems

Job description

The University of California, Irvine (UCI) is seeking a temporary front office-/reception-focused staff member to support General Medical, Specialty, and Nurse Clinics. You will schedule appointments, greet patients, maintain electronic medical records, and help ensure smooth clinic operations.

Candidates should have strong customer service and communication skills, experience with administrative tasks, and a solid ability to maintain patient privacy according to HIPAA.