Student Services Front Desk Specialist

Paycom - ATS; El Paso (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Western Technical College in El Paso, TX seeks an Administrative Assistant to manage front desk operations, greet visitors, and provide exceptional student and staff support. The role requires handling VOE requests, coordinating with the Campus President, and maintaining confidential records in the SIS system.

The ideal candidate will have a high school diploma, at least one year of administrative experience, and bilingual English/Spanish abilities.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year administrative/clerical or customer service experience preferred.
• Bilingual in English and Spanish preferred.
• Experience with payments, records, or confidential information preferred.

Responsibilities

• Greet and assist visitors in a friendly, professional manner.
• Answer, screen, route, and respond to calls promptly.
• Maintain a professional front desk and reception area.
• Process VOE requests and assist with campus operations.
• Support the Campus President with audits, graduations, and events.
• Prepare reports and distribute daily materials to recipients.
• Administer assessments and proctor testing as needed.
• Handle student payments and issue receipts.
• Process diploma, certificate, and transcript requests.

Skills

Customer service

Professional communication

Organization

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

SIS software

Job description

Western Technical College in El Paso, TX seeks an Administrative Assistant to manage front desk operations, greet visitors, and provide exceptional student and staff support. The role requires handling VOE requests, coordinating with the Campus President, and maintaining confidential records in the SIS system.

The ideal candidate will have a high school diploma, at least one year of administrative experience, and bilingual English/Spanish abilities.