Student Services Coordinator (Dentistry-Education)

Indiana University Indianapolis; Indianapolis (IN); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Comprehensive medical and dental ins.

Health savings account

Flexible spending accounts

Basic life insurance

Paid holidays

Paid time off

Tuition subsidy

Job summary

Indiana University Indianapolis in Indianapolis is seeking a Student Services Generalist to provide administrative support across Student Affairs and Admissions, coordinate front desk tasks, and maintain records. You will assist with events such as white coat, graduation, career fair, and interview days, manage travel arrangements and reimbursements, and serve as a liaison with campus partners.

The role requires a high school diploma, 2 years in an office setting, and strong communication,

Qualifications

• High school diploma or equivalent (such as HSED or GED).
• Excellent communication and professionalism.
• Strong time management and priority setting skills.
• High commitment to quality.
• Flexibility to work in a fast paced, dynamic environment.

Responsibilities

• Provides administrative support for activities between Student Affairs and Admissions.
• Supports events (e.g., white coat, graduation, career fair, admission interviews, match day).
• Provides support with absence reporting and PASS applications.
• Assists with reviewing, tracking, and hosting Scholarships and Honors and Awards events.
• Supports student organization registration and events.
• Assists with travel arrangements and reimbursements.
• Orders supplies and manages promotional materials.

Skills

Excellent communication

Professionalism

Time management

Quality focus

Adaptability

Thoroughness

Confidentiality

Customer service

Education

High school diploma or equivalent

Job description

Department

DENTISTRY-EDUCATION (IN-DSED-IUINA)

Department Information

The Indiana University (IU) School of Dentistry has been advancing oral health in the state and beyond since 1879, when it was founded as the Indiana Dental College. Over the past 145 years, we have become a national leader in preparing oral health professionals, conducting innovative research that has an impact on patients and the profession, and providing patient-centered care.

Job Summary

Department-Specific Responsibilities

• Provides administrative support for numerous activities between 2 connected units (Student Affairs and Admissions)
• Supports events (i.e., white coat, graduation, career fair, admission interviews, match day, 100-day countdown etc.)
• Provides support with absence reporting
• Provides support with Postdoctoral Application Support Service (PASS) applications
• Assists with reviewing, tracking, selecting and hosting the Scholarships and Honors and Awards event
• Supports student organization registration and events
• Assists with student travel and quarterly Cleary Act reporting
• Orders supplies
• Processes and manages travel and reimbursements

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives
• Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases
• Provides directions, support, and information to student organization representatives and other visitors to the department
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials
• May assist with ordering or creation of promotional materials for student organizations or departmental needs
• May provide guidance to other Student Services Coordinators

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

2 years of in office environment, higher education, or a related field

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Demonstrates ability to maintain confidential information
• Demonstrates customer service skills

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU School of Dentistry

IU Indianapolis Campus

Advertised Salary

$38,000.00 - 40,000.00 per year based on experience and internal equity

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.