Student Well-Being & Support Coordinator

The Chronicle Of Higher Education, Inc.; Bloomington (IN); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid holidays

Tuition subsidy

Job summary

Indiana University Bloomington is seeking a Student Support Coordinator to provide front‑line care and back‑office coordination for the CARE AND RESOURCE CENTER. You will help students navigate academic and personal challenges, manage scheduling and communications, and support data entry and reporting using case management systems.

The role emphasizes professional communication, confidentiality, and teamwork in a fast‑paced environment on campus.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in an office or higher education setting.
• Excellent written and verbal communication.
• Strong organization and ability to handle confidential information.

Responsibilities

• Answer front desk inquiries and provide compassionate student support.
• Maintain calendars, schedule meetings, and coordinate logistics.
• Prepare documents, reports, and Care Team agendas.
• Support data entry and reporting using case management systems and MS Office.
• Assist with onboarding new staff and training sessions.

Skills

Proficient communication

Professionalism

Time management

Quality focus

Adaptability

Customer service

Self‑direction

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Case management systems

Job description

Indiana University Bloomington is seeking a Student Support Coordinator to provide front‑line care and back‑office coordination for the CARE AND RESOURCE CENTER. You will help students navigate academic and personal challenges, manage scheduling and communications, and support data entry and reporting using case management systems.

The role emphasizes professional communication, confidentiality, and teamwork in a fast‑paced environment on campus.