Student Services Coordinator

Indiana University Bloomington; Bloomington (IN); Presencial; USD 23.000 - 26.000; Jornada completa

Descripción de la vacante

Indiana University Bloomington's Gender Studies department is seeking an administrative coordinator to support daily operations, course scheduling, and communications. You will maintain course calendars, update webpages, and assist with payroll and travel documents for faculty.

The role involves liaison work with campus partners and handling general clerical duties with a focus on accuracy and confidential information.

Formación

• 2 years of in-office environment experience, higher education, or related field.

Responsabilidades

• Collaborates with department leadership to create and maintain the undergraduate and graduate course schedule.
• Enters courses, meeting times/locations, instructors, titles, and CASE credit in the Registrar's system; monitors enrollment and makes changes as needed.
• Promotes courses through communications with IU departments and academic advisors.
• Maintains and updates department web pages; checks links and ensures content/design meet university standards.
• Maintains the departmental directory and coordinates content published on the website.
• Drafts content via student or alumni interviews; responds to day-to-day web change requests.
• Writes and edits department newsletters and designs promotional materials for events and courses.
• Provides department administrators and instructors with aid; handles clerical duties like mail, shipping, filing, and calendar maintenance.
• Greet visitors and provide referrals; answer department phone and email.
• Performs secretarial and supportive duties to the Department Chair and Executive Office Administrator.
• Manages office supplies; serves as departmental payroll processor; prepares faculty travel documents.
• Assists with events coordination and marketing for department activities.

Conocimientos

Proficient communication

Professionalism

Time management

Quality focus

Flexibility

Thoroughness

Confidentiality

Customer service

Educación

High school diploma/Equivalent

Descripción del empleo

Department

GENDER STUDIES (BL-GNDR-IUBLA)

Department Information

The Department of Gender Studies at Indiana University examines thesocial understanding of gender issues as they relate to variousdimensions of life, including sexuality, race and class, businessand politics, artistic movements, law, the media, and more.Students with a degree in Gender Studies are equipped with anunderstanding of today's diverse and multi-cultural world, an openmind about the challenges of gender difference, and thefoundational skills that employers seek the most.

Read more about the Department of Gender Studies at Indiana University .

Job Summary

Department-Specific Responsibilities

• Collaborates with the department leadership team, creating andmaintaining the department course offerings schedule forundergraduate and graduate courses.
• Enters new and existing courses (meeting times/locations,instructors, titles, CASE credit) using the Registrar's onlinesystem, monitors the enrollment activity and implements any changesnecessary, in collaboration with the leadership team.
• Helps to promote courses through communications with otherIndiana University (IU) departments and academic advisors.
• Communicates with Registrar's Office as needed.
• Maintains and updates existing web pages, including checkingand maintaining links and monitoring the website for consistencyand compliance with university standards for content anddesign.
• Maintains the departmental directory. Coordinates with facultyand staff to make decisions about what content is published on thewebsite and makes appropriate changes.
• Drafts content through student or alumni interviews asneeded.
• Responds in a timely manner to make day-to-day web changesrequested by the faculty, graduate students, and staff.
• Manages all media communications (websites, Twitter, Facebook).Writes and edits department newsletters to increase thedepartment's visibility.
• Designs promotional materials for special events andcourses.
• Aids department administrators and instructors.
• Performs a variety of clerical duties including opening themail, preparing shipping, answering the department telephone, copying, scanning, filing, and maintaining departmentcalendar.
• Greets and provides assistance and/or makes referrals toappropriate individuals.
• Answers department telephone and email.
• Performs a variety of secretarial and supportive duties to theDepartment Chair, Executive Office Administrator, and to thedepartment as a whole
• Orders and maintains office supplies.
• Serves as departmental payroll processor.
• Prepares faculty travel documents including authorizationsand/or reimbursement requests.
• Assists with events coordination and execution for thedepartment as needed, including marketing of events and studentoutreach.

General Responsibilities

• Assists with administrative needs related to the dailyoperations, planning, and implementation of various or multiplestudent services initiatives. Performs duties such as attending afront desk, answering phones and email, and delivering messages andmail.
• Serves as a liaison to campus partners for cross-departmentalstudent services initiatives, providing information, securing spacereservations, scheduling planning meetings, and providing necessarydocumentation.
• Provides assistance to student participants, stakeholders,faculty, and/or staff; acts as a resource by analyzing information,providing documentation, and preparing reports. Accuratelymaintains electronic records and databases.
• Provides directions, support, and information to studentorganization representatives and other visitors to thedepartment.
• Assists with daily scheduling, training, and gathering ofstudent feedback. May prepare and disseminate handouts,presentations, or other materials.
• May assist with ordering or creation of promotional materialsfor student organizations or departmental needs.
• May provide guidance to other Student ServicesCoordinators.

Qualifications

Combinations of related education and experience may beconsidered. Education beyond the minimum required may besubstituted for work experience. Work experience beyond the minimumrequired may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

• 2 years of in office environment, higher education, or relatedfield.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamicenvironment.
• Highly thorough and dependable.
• Demonstrates ability to maintain confidential information.
• Demonstrates customer service skills.

Preferred

• Knowledge of IU systems, policies and procedures.
• Familiarity with basic HTML.

Working Conditions / Demands

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivityequipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functionswith or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$17.79 - $18.75 per hour (approximately $37,000 - $39,000 annually)

Benefits Overview

For full-time staff employees, Indiana University offers a widearray of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, criticalillness, and supplemental accidental death & dismembermentinsurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on theadvertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, pleasesubmit your application within 5 business days of the PostedDate.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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