Student Services Administrative Specialist

NU USA Northeastern University; Boston (MA); Sur place; USD 32 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical

Vision

Dental

Paid time off

Tuition assistance

Wellness & life

Retirement

Commuting & transportation

Résumé du poste

Northeastern University is seeking an Administrative Assistant to support the Office of Student Academic Affairs and serve as the front-line contact for undergraduate inquiries. You will assist with information requests, appointments with advisors, and liaison activities across college and university offices.

The role involves data gathering, event planning, budget tracking, and general administrative duties to maintain a welcoming, efficient office for students and families.

Qualifications

• Bachelor’s degree or equivalent with 1-3 years’ experience, preferably in higher education.
• Proficiency with MS Office products (Word, Excel, PowerPoint, Outlook).
• Excellent interpersonal and communication skills for top-tier customer service.

Responsabilités

• Serves as a key point of contact for inquiries about programs, policies, and processes.
• Acquires and applies department knowledge to provide information for routine matters and escalates more serious matters.
• Provides front desk coverage and coordinates work study student schedules.
• Organizes and schedules meetings.
• Tracks and maintains unit budgets.
• Maintains office equipment and handles purchases and mail.
• Gathers data for reporting and program management.
• Assists with event planning and coordination of workshops and seminars.

Connaissances

Customer service

Communication

Time management

Organization

Interpersonal skills

Problem solving

Formation

Bachelor’s degree or equivalent

1-3 years higher education experience

Outils

MS Office

Microsoft Word

Excel

PowerPoint

Outlook

Description du poste

Northeastern University is seeking an Administrative Assistant to support the Office of Student Academic Affairs and serve as the front-line contact for undergraduate inquiries. You will assist with information requests, appointments with advisors, and liaison activities across college and university offices.

The role involves data gathering, event planning, budget tracking, and general administrative duties to maintain a welcoming, efficient office for students and families.