Student Billing Specialist II (Temporary)

Joliet Junior College; United States; On-site; USD 24,796 - 38,572; Part time

Job summary

Joliet Junior College is seeking a Specialist II for Student Accounts & Payments (TEMP) to join a fast-paced financial office. You will handle billing, collections, payment plans, refunds, and 1098T information while upholding FERPA and confidentiality.

Work is part-time, up to 28 hours per week, with schedule Mon–Thu 11:00am–6:00pm and Fri 12:30pm–4:30pm; occasional changes during peak periods. Strong customer service, organization, and bilingual skills are a plus.

Qualifications

• High school diploma or equivalent.
• Three years of student accounts receivable or similar accounting experience.
• Experience with Microsoft Office Suite and Internet.
• Ability to function in a fast-paced, high-pressure environment.
• Strong organizational and communication skills with diverse population.
• Flexibility to adjust hours as needed.
• Commitment to college values of respect and inclusion.

Responsibilities

• Receive, research, process, record, and deposit monies accurately and promptly.
• Communicate effectively with customers.
• Provide cash management support to campus departments.
• Maintain software/vendor relationships for student accounts.
• Invoicing, refunds and 1098T information per guidelines.
• Train staff on accounts receivable processes.
• Coordinate delinquent collections with agencies.
• Prepare data analyses for executives and audits.
• Support department goals and participate in college committees.
• Perform related duties as assigned.

Skills

Customer service

Accounting/receivables

Microsoft Office

Attention to detail

Bilingual English/Spanish

Education

High school diploma

Associate’s degree

Tools

Ellucian software

Job description

Joliet Junior College is seeking a Specialist II for Student Accounts & Payments (TEMP) to join a fast-paced financial office. You will handle billing, collections, payment plans, refunds, and 1098T information while upholding FERPA and confidentiality.

Work is part-time, up to 28 hours per week, with schedule Mon–Thu 11:00am–6:00pm and Fri 12:30pm–4:30pm; occasional changes during peak periods. Strong customer service, organization, and bilingual skills are a plus.