Student Records & Registration Specialist

Northeastern Illinois University; United States; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

State of Illinois benefits

Job summary

Northeastern Illinois University in Chicago seeks an Administrative Support Specialist to assist with registration questions via phone, email, and in person. The role processes forms, maintains records, and supports reporting and data validation within Registrar Services.

The position operates in-office with a focus on accuracy, efficiency, and coordination with enrollment management. The role requires a high school diploma and 2 years of related experience.

Qualifications

• High school diploma or equivalent.
• Two years (24 months) of administrative support, admissions and enrollment, customer service, public relations, records management, or related experience.

Responsibilities

• Assist students, faculty, and staff with registration questions via telephone, email and in person.
• Process registration-related forms and documentation ensuring completeness and accuracy.
• Review system reports to identify discrepancies and escalate issues.
• Support registrar operations, data maintenance, and reporting activities.

Skills

Administrative support

Admissions and enrollment

Customer service

Public relations

Records management

Education

High school diploma or equivalent

Job description

Northeastern Illinois University in Chicago seeks an Administrative Support Specialist to assist with registration questions via phone, email, and in person. The role processes forms, maintains records, and supports reporting and data validation within Registrar Services.

The position operates in-office with a focus on accuracy, efficiency, and coordination with enrollment management. The role requires a high school diploma and 2 years of related experience.