Student Records & Transfer Specialist

Colorado State University; Fort Collins (CO); Hybrid; USD 52,000 - 53,000; Full time

Job summary

Colorado State University seeks an Academic Records Coordinator to support the Registrar’s Office. You will handle customer service, enrollment subject matter expertise, and technical processing for student records while ensuring FERPA compliance.

The role includes transfer evaluation duties and conformance with university policies, with a hybrid schedule and opportunities to support degree conferrals and transcript processing.

Qualifications

• Bachelor's degree required with emphasis on analysis/critical thinking.
• One year of higher education experience.
• One year of customer service experience.

Responsibilities

• Provide accurate, student-centered customer service via phone, email, Teams chat, and in person.
• Process and troubleshoot academic records transactions and requests.
• Evaluate transfer coursework and support degree evaluation activities.
• Confer conferral processes and transcript production.

Skills

Customer service

Communication

Problem solving

Organization

Team collaboration

Spanish proficiency

Education

Bachelor's degree

Tools

Banner

TES

uAchieve

Transferology

Job description

Colorado State University seeks an Academic Records Coordinator to support the Registrar’s Office. You will handle customer service, enrollment subject matter expertise, and technical processing for student records while ensuring FERPA compliance.

The role includes transfer evaluation duties and conformance with university policies, with a hybrid schedule and opportunities to support degree conferrals and transcript processing.