Academic Records Specialist | Student-Focused & Growth-Driven

Cincinnati State Technical and Community College; Cincinnati (OH); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Waiver

Tuition Reimbursement

Free parking

Paid holidays and generous PTO

Job summary

Cincinnati State Technical and Community College is seeking a full-time Academic Records Coordinator reporting to the Assistant Registrar. This role supports student enrollment, progress, and graduation processes with a focus on accuracy and timely service.

Responsibilities include maintaining student records, processing petitions, managing graduation applications, and assisting with Commencement activities.

Qualifications

• Bachelor's degree from an accredited college or university.
• Two to three years’ general clerical/administrative support experience.
• Strong computer skills, including a demonstrated ability to learn and incorporate new technologies and Microsoft Office.

Responsibilities

• Maintenance of various student academic records for Cincinnati State including academic reassessment, grade/transcript change, transfer module, and post term/semester processes.
• Process petitions for academic reassessments, advanced standing, course substitutions & waivers, complete program withdrawals, late withdrawals, and student status changes.
• Lead efforts in direct customer service and communication to students, faculty, staff, and college community for all graduation and academic records operations and processes that are responsible with this position.
• Manage the graduation application and distribute lists of potential graduates to the divisions for review.
• Assist the Registrar and Assistant Registrar with Commencement communications, tickets, venue setup, etc.
• Maintain electronic files, process paperwork, prepare reports and fulfill information requests.
• Daily communicate with staff, administrators, and faculty in Admissions, Advising, Divisional Offices to solve student issues in a timely and effective manner via phone, email, text or in-person.
• Cross train in other Registrar area operations.
• Assist in direct customer service for general Registrar operations and processes and serve as backup for the customer service line.
• Other duties as assigned

Skills

Strong computer skills

Strong verbal, written, andorganiz at

Education

Bachelor's degree from an accredited college or university

Tools

Ellucian Colleague

Imaging software

Reporting software

AI Transcript Data Automation software

Job description

Cincinnati State Technical and Community College is seeking a full-time Academic Records Coordinator reporting to the Assistant Registrar. This role supports student enrollment, progress, and graduation processes with a focus on accuracy and timely service.

Responsibilities include maintaining student records, processing petitions, managing graduation applications, and assisting with Commencement activities.