Student Records Specialist - Detail-Oriented, FERPA-Savvy

Concorde Career Colleges; Dallas (TX); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Tuition waiver for you and family

Paid time off

Retirement matching

Paid parental leave

Health, vision, and dental insurance

Pet insurance

Health plan enrollment

Job summary

Concorde Career Colleges in Dallas, TX seeks a Student Records Specialist to maintain accurate academic records, support transcripts, and ensure FERPA privacy. This role requires attention to detail and the ability to meet multiple deadlines.

You will use the student information system, assist admissions and financial aid, and provide guidance on records policies. This position offers hybrid work options and a competitive benefits package.

Qualifications

• Two years of experience in student records, registrar services, or related administrative function.
• Experience with student information systems and imaging software.
• Customer service experience in an educational or administrative setting.
• Strong attention to detail and ability to apply academic policies including FERPA.

Responsibilities

• Maintain and update student academic records in compliance with standards.
• Process transcripts, program changes, withdrawals, advisor reassignments, and other record adjustments.
• Review, scan, and index official documents into the student record system, ensuring accuracy.
• Respond to inquiries from students, faculty, and staff regarding records, transcripts, and policies.
• Prepare, review, and distribute reports related to student enrollment, transcripts, and records management.
• Provide guidance to stakeholders on academic policies, registration procedures, and recordkeeping requirements.
• Ensure compliance with privacy laws including FERPA when managing and releasing student information.
• Collaborate with admissions, financial aid, and registrar staff to support records and registration functions.
• Participate in process improvement efforts and assist with training new team members on records management procedures.
• Other duties as assigned

Skills

Attention to detail

FERPA knowledge

Database familiarity

Office software

Time management

Communication skills

Data analysis

Education

High school diploma or GED

Associate degree

Tools

Student information systems

Imaging software

Job description

Concorde Career Colleges in Dallas, TX seeks a Student Records Specialist to maintain accurate academic records, support transcripts, and ensure FERPA privacy. This role requires attention to detail and the ability to meet multiple deadlines.

You will use the student information system, assist admissions and financial aid, and provide guidance on records policies. This position offers hybrid work options and a competitive benefits package.