Student Records & Transcripts Specialist

NC Community Colleges; Raleigh, Northern (NC, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

NC Community Colleges in Raleigh seeks an experienced Records Office Specialist (Full-Time) to support student records, transcripts, and enrollment data. The role involves processing transcripts, maintaining FERPA guidelines, and coordinating with Admissions and Registrar offices to ensure accurate records.

Responsibilities include data cleanup, entering and verifying records in Colleague, handling graduation applications, and assisting with campus-wide events.

Qualifications

• Associate’s Degree required.
• Two or more years of related experience in a community college or university setting.
• Experience with Colleague by Ellucian or similar student information system.

Responsibilities

• Printing and mailing outgoing transcripts.
• Process incoming high school transcripts and adding any earned credits.
• Evaluating incoming college transcripts for potential transfer credit.
• Processing withdrawals, program changes, address changes, and enrollment verifications.
• Assisting with data cleanup.
• Processes necessary changes to student records and course information as requested.
• Participating in answering and responding to Student Services email and assisting with student inquiries by phone or in person.
• Scanning documents into Etrieve. Information includes admission applications, high school and college transcripts, placement test and other standardized test information, and other itemsdeemednecessary to create student records.
• Adhere to FERPA guidelines when communicating student record information and communicate FERPA guideline information as needed.
• Assist with division campus-wide events such as graduation, registration events, etc.
• Processing and evaluating Graduation Applications.
• Processing Credit for Prior Learning requests.
• As time permits and other appropriate needs arise, assist the Registrar/Director of Records with various projects.

Education

Associate’s Degree

Tools

Colleague by Ellucian

Job description

NC Community Colleges in Raleigh seeks an experienced Records Office Specialist (Full-Time) to support student records, transcripts, and enrollment data. The role involves processing transcripts, maintaining FERPA guidelines, and coordinating with Admissions and Registrar offices to ensure accurate records.

Responsibilities include data cleanup, entering and verifying records in Colleague, handling graduation applications, and assisting with campus-wide events.