Student Records & Services Coordinator

Tufts University; Medford Hillside (MA); Hybrid; USD 34,715 - 48,078; Full time

Benefits offered by this job

Hybrid on-campus schedule

Job summary

Tufts University is seeking a Student Records Coordinator in the Registrar's Office. The role supports data management, policy enforcement, and delivery of essential registrar services to undergraduate, graduate, and non-matriculated students.

You will work with Student Services to provide first‑class service on records, financial aid, billing, and enrollments, ensuring compliance and a smooth student lifecycle.

Qualifications

• High School Diploma/GED required.
• Proficiency in Microsoft Office and Zoom.
• Familiarity with Student Information Systems (SIS), Powerfaids and Transact.
• Excellent organizational, communication, and time management skills.
• Discretion handling sensitive information.

Responsibilities

• Serve as the main source of data support for office-related responsibilities.
• Assist Student Services Representatives in delivering excellent customer service to students, faculty, staff, alumni, and parents.
• Maintain accurate and secure official academic records; answer questions and investigate discrepancies.
• Certify completion of degree requirements and communicate with students, advisors, and deans as required.
• Facilitate course offerings for Tufts programs abroad and enrollments, including equivalency of courses.

Skills

Microsoft Office

Zoom

Communication

Organization

Customer service

Education

High School Diploma/GED

Bachelor's degree or equivalent experience in higher education

Tools

Student Information Systems

Powerfaids

Transact

Job description

Tufts University is seeking a Student Records Coordinator in the Registrar's Office. The role supports data management, policy enforcement, and delivery of essential registrar services to undergraduate, graduate, and non-matriculated students.

You will work with Student Services to provide first‑class service on records, financial aid, billing, and enrollments, ensuring compliance and a smooth student lifecycle.