Enrollment Services Coordinator (Higher Ed Registrar)

Harvard University; Cambridge (MA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, vision insurance

Tuition assistance

Commuter benefits

Job summary

Harvard University’s Faculty of Arts and Sciences Registrar’s Office is seeking an Enrollment Services Coordinator to be the primary contact for constituents and to deliver high‑quality service. The role includes managing student records, supporting enrollment services, and auditing records for accuracy.

You will collaborate with offices across Harvard and supervise student staff in a fast‑paced environment. A 3–5 year track record and a Bachelor’s degree are valued.

Qualifications

• 3–5 years relevant work experience in a university setting or similar environment.
• Bachelor’s degree preferred.
• Strong organizational, analytical, and written/verbal communication skills.
• Ability to handle sensitive information with discretion, and to work independently or in a team.

Responsibilities

• Serve as primary point of contact for FAS Registrar’s Office constituents and provide high‑quality information on policies.
• Manage complex student record updates and conduct audits for accuracy.
• Support enrollment services including registration, billing, graduation, and related processes.
• Collaborate with adjacent offices (Undergraduate Education, Griffin, Dean of Students, etc.).
• Supervise student employees and perform other duties as assigned.

Skills

Customer service

Higher education administration

MS Office

Student information systems

Data privacy

Communication skills

Independent & collaborative work

Problem solving

Education

Bachelor's degree

Tools

Student information systems

Job description

Harvard University’s Faculty of Arts and Sciences Registrar’s Office is seeking an Enrollment Services Coordinator to be the primary contact for constituents and to deliver high‑quality service. The role includes managing student records, supporting enrollment services, and auditing records for accuracy.

You will collaborate with offices across Harvard and supervise student staff in a fast‑paced environment. A 3–5 year track record and a Bachelor’s degree are valued.